Vinted Members Express Displeasure Over Sizing Updates
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's garments but did not contact every member regarding the update.
Social Media Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category than originally posted because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: earlier, the platform withdrew an update to its shipping options following member complaints.
